ANYONE VISITING GetHelpCoin.org (“THE USER”) GIVES CONSENT TO THE FOLLOWING TERMS AND CONDITIONS WHICH DESCRIBES USER’S RIGHTS AND OBLIGATIONS WHEN USING THIS SERVICE. USER SHOULD READ IT CAREFULLY AND BE SURE HE/SHE UNDERSTANDS THESE TERMS AND CONDITIONS.
1. Products, Services and Payments
GetHelpCoin.org renders the services of an exchange of electronic payment systems units (“digital currencies”) between each other.
The services offered by GetHelpCoin.org are not intended for use and/or are not available in the countries where it is illegal. The User is fully responsible for the local law observance.
Payments may not be counterfeit or otherwise fraudulent. We reserve the right to report any fraudulent activity to the appropriate authorities. Payments are final and not reversible except as provided in this Agreement. Each User can use the services of GetHelpCoin.org to transmit funds from OWN/Another e-currency account to OWN/Another e-currency account and vice versa.
No 3rd party payments will be accepted. If we find the funds came from 3rd party we will not accept such a payment and will directly reject your order. 3rd party payments will be refunded in full amount less transaction fees of bank/e-currency processor.
All users are solely responsible to offer valid and accurate information needed to complete the registration or to submit the exchange order.
Users must give us the correct account number and other right personal information. All transfers of digital currencies into wrong digital currencies accounts due to wrong account numbers given by the user are not reversible. We have no powers to retrieve digital currencies placed in another users account.
There is no charge to open a GetHelpCoin.org account. GetHelpCoin.org reserves the right to assess and collect fees for its services. All fees are disclosed on GetHelpCoin.org website. GetHelpCoin.org is entitled to change its fees prospectively at any time and at its sole judgments without prio notification to customer. Actual fees are always displayed on Exchange/Buy-Sell Section of the Website.
Payment must be paid with the exact amount specified in the user’s order. If the user remits more or less than the amount stated in the order, then we will adjust the user‘s order to the exact amount of funds received without prior notification.
Pending orders (orders waiting for user payment) will be automatically deleted after agreed time frame of payment in order details.
GetHelpCoin.org operates independently of any e-currency.
All orders are completed in 5mins to 48hrs. Ecurrencies/crypto currency that require no hold period are completed in 5mins-30mins while those which require hold period like paypal, payza, solid trust pay, skrill etc has 48hrs hold period to make sure no issue with funds.
The user understands that GetHelpCoin.org does not endorse any digital currency related investments, or merchants. The user understands that GetHelpCoin.org warns against investing digital currency in so called high yield investment programs (hyip’s) as there is a very high chance that the user will loose their digital currency.
KYC (Known Your Customer) policy – User Identification and Verification:
Purposes of the user identification and verification is to prevent our service from being used in criminal activity (auction fraud, identity theft, etc.) GetHelpCoin.org collects certain user identification information from each user when the amount he/she wishes to exchange is high if not Identity verification is not required.
Anti Money Laundering – AML)
Money laundering is the process of transforming the proceeds of crime, corruption or kleptomania into ostensibly legitimate money or other assets. However, in a number of legal and regulatory systems, the term “money laundering” has become conflated with other forms of financial crime, and sometimes used more generally to include misuse of the financial system (involving things such as securities, digital currencies, credit cards, and traditional currency), including terrorism financing and evasion of international sanctions. Most anti-money laundering laws openly conflate money laundering (which is concerned with source of funds) with terrorism financing (which is concerned with destination of funds) when regulating the financial system.
GetHelpCoin.org undertakes to comply with the laws of Austria on combating the legalization of funds obtained by unlawful means, and not any other activity that facilitates money laundering or funding of terrorist or criminal activities (hereinafter AML Policy). We require our managers, employees follow the principles of the AML policies in order to prevent the use of our service for money laundering. In our rules of work the requirements of Directives 2017/18 / EC and 2018/19 / EC of the European Union reflect.
Therefore, we will make reasonable efforts to detect and prevent the people involved in any criminal activity under any jurisdiction using our account or transaction services (“Services”).
GetHelpCoin.org necessarily identifies each client. Therefore, we reserve the right to request information and documentation to identify you, or to provide additional information regarding your use of Services. If we can not confirm this information, we may require additional documents to verify your identity. We can request this information at any time before, during or after the use of Services.
If GetHelpCoin.org can not verify the identity of a client for a long time on the order receipt, the provision of services will be suspended until the customer provides the required information.
The customer should provide the following information on GetHelpCoin.org`s request:
- Name and surname confirmed with identification documents;
- Customer photos with the identification document and GetHelpCoin.org customer profile opened on PC;
- Residence address (complete address required, PO Box not accepted);
- Telephone number, fax number and e-mail address;
- The date and the place of birth;
- Occupation, position and / or name of the company in which the client works (if applicable);
- Personal identification number (if available);
- Source of income (if applicable).
GetHelpCoin.org also has the right to notify the appropriate government and other concerned authorities about the revealed cases of illegal or inappropriate use of internal funds transfers. In accordance with international law GetHelpCoin.org is not obliged to inform the Client that the relevant government and other authorities have been notified about the Client`s suspicious activity.
GetHelpCoin.org reserves the right to refuse to process a transaction at any stage, in case it believes the transaction may be connected in any way with money laundering or criminal activity.